At Prakrutik Jeevan, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, mobile application, or by purchasing our organic foods, grains, and vegetables.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, mobile number, email address, payment details.

• Order Information: Items purchased, delivery address, payment confirmation, and transaction ID.

• Usage Data: IP address, browser type, access times, and pages visited (for website/app users).

• Location Data: Only with your consent, to facilitate delivery.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate order updates, offers, and notifications.

• Provide customer support.

• Improve our website, services, and product offerings.

• Comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. Your information may be shared only with:

• Service Providers: Delivery partners, payment processors, and technical support teams.

• Legal Authorities: If required for legal compliance or fraud prevention.

4. Data Security

We use appropriate technical and organizational measures to secure your data. However, no system is completely secure, so please avoid sharing sensitive information like OTPs or passwords unnecessarily.

5. Cookies and Tracking

We may use cookies to enhance your browsing experience and improve website functionality. You may disable cookies in your browser settings.

6. Your Rights

You may:

• Request access to your personal data.

• Ask for corrections or deletion of your data.

• Opt out of promotional emails or messages.

7. Third-Party Links

Our platforms may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this policy as needed. Changes will be posted on this page with a new effective date.

9. Contact Us

For any privacy-related questions or concerns, contact us:

Prakrutik Jeevan
📧 Email: care@prakrutikjeevan.com
📞 Phone: +91 9876543210
🕒 Timing: 10:00 AM to 7:00 PM (Monday to Saturday)