Welcome to Prakrutik Jeevan. These Terms & Conditions govern your use of our website, products, and services. By accessing or using our platform, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, please do not use our services.

1. Use of Services

• You must be at least 18 years old or have parental/guardian consent to use our services.

• You agree to provide accurate, current, and complete information during the ordering or registration process.

• You agree not to misuse our website or interfere with its proper functioning.

2. Products and Pricing

• All products listed (including vegetables, grains, and organic foods) are subject to availability.

• Prices are subject to change without prior notice due to market fluctuations or other factors.

• We reserve the right to cancel any order if a product becomes unavailable or due to pricing errors.

3. Orders and Payments

• Orders can be placed via our website or any authorized platform.

• Payment must be made in full at the time of order using approved payment methods.

• Once an order is confirmed, changes or cancellations may not be possible.

4. Delivery and Shipping

• We aim to deliver orders within the promised time. However, delivery times may vary due to location, availability, or unforeseen circumstances.

• You are responsible for providing an accurate and complete delivery address.

• Delivery fees may apply depending on your location and order size.

5. Returns and Refunds

• Since we deal with perishable goods, returns are generally not accepted unless the product is damaged or incorrect.

• Any complaints or refund requests must be raised within 24 hours of receiving the product, along with photo proof.

• Approved refunds will be processed within 7–10 business days.

6. Intellectual Property

• All content on our website—including logos, images, texts, and designs—is the property of Prakrutik Jeevan and protected by copyright laws.

• Unauthorized use or reproduction of our content is strictly prohibited.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

• Our liability is limited to the value of the product purchased.

8. User Conduct

• You agree not to use the website for unlawful or harmful purposes.

• You must not attempt to breach the security or integrity of our platform.

9. Privacy

• Your personal data is collected and used as per our Privacy Policy.

10. Changes to Terms

• We may update these Terms & Conditions at any time. The updated version will be posted with the revised effective date.

• Continued use of our services constitutes your agreement to the updated terms.

11. Contact Us

For any questions regarding these terms:

Prakrutik Jeevan
📧 Email: care@prakrutikjeevan.com
📞 Phone: +91 9876543210
🕒 Timing: 10:00 AM to 7:00 PM (Monday to Saturday)